Home Forums Themes Support Moodshop WordPress Footer Builder problem

Topic Resolution: Resolved

This topic contains 14 replies, has 2 voices, and was last updated by  sonnt 4 years, 4 months ago.

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  • #578

    (sorry about my english)
    I just bought the MoodShop theme.
    I installed theme on the client’s server on working page and on the test page on my server.
    On my test page i import sample data (with many problems…).

    However the problem is that – on the both pages the Footer Builder its not working like Header Builder.
    In the Footer Builder there is no builder options like sections, colums etc – only standard editor (like on raw wordpress page editor).

    Header Builder:
    Header Builder

    Footer Builder:
    Footer Builder


    Unfortunately, I have more and more problems with this template….:(

    Mobile logo – not working…
    Change font in Theme Options – Typography – not working…

    • This reply was modified 4 years, 4 months ago by  sonnt.

    And another….

    When i use “Default Template” for pages, there is always an “Edit Mit Visual Composer bearbeiten” link (in DE lang). Even when I’m logged out!

    Can anyone help me?

    I’m seriously thinking about making a complaint and money refund…



    Please go to Dashboard > Visual Composer > Role Manager check “Post” option

    You can use Visual Composer for Footer Builder now, please check it here

    Footer Builder


    • This reply was modified 4 years, 4 months ago by  sonnt.
    • This reply was modified 4 years, 4 months ago by  sonnt.

    Ok – thanks.
    But what about other problems which I have described???

    Change font?
    Mobile logo?
    Edit visual link?


    About that last problem – As I wrote:
    when i use “Default Template” for pages, there is always an “Edit Mit Visual Composer bearbeiten” link on pages. Even when I’m logged out…


    I try to add another product category to homepage (in home 01 demo template) – not working….

    Then i add Moodshop Slick SLider to homapge and all page are BLANK now!!!!!!!
    Before looks almost like demo page…

    PLEASE – i dont want more problems and troubles – i just want my refound – PLEASE…..


    Page after add Slick slider:




    1. Change font?Mobile logo?

    Our technicians have fixed your issue.

    Please download latest version here:


    We will update this issue in next release. Themeforest will inform to you when new version

    is updated.

    2. when i use “Default Template” for pages etc

    We have logged out and set the browser to Incognito or private mode to testing your website. It is working fine now. Please press ctrl F5 to refresh and check it again.



    about your new Moodshop Toolkit:

    “The plugin does not have a valid header.”


    PLEASE, PLEASE, PLEASE! Return me a refund……


    and blank page just because I added Slick Slider – all other contenthas disappeared….
    Please – check yourself – edit Home page…


    Also menu items are not working!
    I added categories, for example “MÖBEL” where is 5 products – but all links from the menu lead to 404 pages…

    I really do not have patience any more…….

    Please refund my money, or I will give you a rating and I will describe all the problems on ThemeForest.


    After installation new version of MoodShoop (1.0.1) all home page layout look now like this:


    FOR THE LAST TIME: PLEASE RETURN ME REFUND OR I WILL GIVE YOU 1 STAR, and I will write a very long and detailed description of all these absurd errors!


    Since We make new page with new theme, I changed the Old working page directory to:



    Dear friend,

    Thank you so much for your feedback,

    Our technicians have fixed all your issue. It is working fine now. Please check it again.

    Please press Ctr F5 to refresh your website.

    Thank your patience.

    Best regards.

    – Customer Support Team –

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